NCR Corporation Jobs 2021 | Any Degree/Diploma | Virtual Jobs 2021 | Across India |
NCR Corporation Jobs 2021: NCR Corporation is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. Moreover, NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. However, NCR Corporation India is hiring freshers or experienced candidate holding any diploma or degree. Candidates from multiple batches are eligible for this role. The detailed eligibility and application process for NCR Corporation Pvt Ltd are mentioned below.
NCR Corporation Jobs 2021:
NCR Corporation Recruitment 2021:
- High School Diploma or Equivalent
- Formal vocational or technical certification
- Associate’s Degree preferred
- CompTIA, A+/N+ Certification preferred
Experience Required: 0-2 years of related experience
Key Areas of Responsibilities:
- Provides prompt and courteous service responses to routine customer inquiries (for Tier I products)
- Performs minor maintenance, repairs, and component replacement at the module level
- Assists in site preparation including cable installation, staging, and standard testing of equipment
- Maintains parts inventory and related records
- Provides status reports throughout a service
- Diagnose problems – based on the information provided in the assigned call as well as working with the customer to determine all issues at the site
- Responsible for ownership of customer issues until resolution according to SLA agreements
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Help Desk Representative
- Graduate / High School Diploma (from any stream).
- 0-1 year related experience. Preferably from the ATM industry (Banking/ATM MSP).
- Basic understanding of ATM fault Management & call management procedures.
- Basic PC/Microsoft Office skills and telephone skills.
- Good Soft skills & Interpersonal skills (verbal & written) is a must.
- Monitor ATM networks for NCR’s customers, through NCR in-house Incident Management systems and tools.
- Determine priority based on problem information and documented guidelines and use tools to remotely access customer equipment to diagnose and resolve customer problem
- Managing the inbound volume of voice and mail requests from MS customer and channel partners and assist in providing accurate and complete information.
- Escalate customer problems both internally and externally, when required, according to defined escalation paths.
- Consistent and effective follow-up mechanism with various contracted vendors/channel partners of NCR to be followed to ensure timely resolution of incidents.
- Requires rotation in work hours involving weekends, holiday, or extended hours.
How to Apply for NCR Corporation Off-Campus Recruitment 2021:
All intrigued and qualified applicants can apply for NCR Corporation 2021 Drive by following the below-mentioned links asap.
|NCR Corporation||Apply Link|
|Help Desk Representative||Apply Here|
|Customer Engineer||Visit Here|
|More NCR Corporation Jobs||Checkout Here|
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